Management Trainee: Associate Adjuster

Thank you for considering Amica as part of your career journey, where your future is our business.

At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We’re focused on creating a workplace that works for all. We’ll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees.

Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!”As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Location, is seeking a Position Title to join the team!

Amica is searching for talented individuals for our Associate Adjuster role in our countrywide branch offices as part of our Future Leaders Program. As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. An Associate Adjuster class is scheduled for June 2027.Our

Future Leaders Program begins with a paid hands-on training at our headquarters in Rhode Island, followed by personal mentorships and extensive professional growth opportunities.

This position requires relocation to any of our offices.
** Availability is subject to business needs and location is determined during the training class.

Responsibilities Conduct thorough investigations of claims, which includes assessing loss sites, performing research and consulting experts.

Balance investigations of claims with file reporting in your branch office.

Analyze information and make decisions on claim files.

Educate customers, vendors and other involved parties throughout the claims process.

Negotiate with attorneys and other parties to ensure fair and equitable claims settlements.

Develop positive relationships with customers and other industry professionals.

Acquire and apply knowledge of legal concepts, medical terminology and home construction.

Deliver extraordinary customer service at every touchpoint throughout the claims process.

Qualifications Bachelor’s degree, any major

Excellent written and verbal communication skills

Demonstrated customer service experience

Willingness and ability to relocate across the U.SStrong interpersonal and leadership skills

Ability to identify, analyze and solve problems

Salary

The Associate Adjuster role has a starting salary of $60,000

Physical Requirements Must be able to bend/lift/carry/move up to 35 pounds and adjust and move objects and debris.

Must be able to remain in a stationary position, often standing or sitting for prolonged periods; move about to accomplish tasks; ascend and descend stairs, ramps and ladders; place yourself in different positions to accomplish tasks invarious environments, including tight, confined and uneven spaces; inspect and fully appraise all physical aspects of the property and building.

Must possess a valid driver’s license and be able to drive up to four hours per day.

Must be able to work under all environmental conditions, including low and high temperatures, outdoor elements such as precipitation and wind, noisy environments, hazardous conditions, poor ventilation and small and/or enclosed spaces.

Office Locations:

This position may require relocation to one of our growth offices (listed below), or another branch location, dependent on business need.

Atlanta Regional (Duluth, GA)
Central Massachusetts Office…