Payroll​/Pensions Administrator

What if your next role helped make sure colleagues are paid accurately, on time, every time?

Behind every payslip is a team that keeps things running smoothly. It's careful administration, attention to detail and people who understand that accuracy matters.

We're looking for a Payroll Administrator to join our Payroll team and help deliver an efficient, accurate and compliant payroll service across our organisation.

This is an opportunity to build on your payroll knowledge while supporting the day‑to‑day processes that keep our colleagues paid correctly and confidently.

Because payroll isn't just about processing payments. It's about trust.

Every detail makes a difference

Most people only see the end result: their salary arriving on time, their pension being correct, their holiday pay calculated accurately.

What sits behind that is careful administration, accurate data and people who care about getting the details right.

As a Payroll Administrator, you'll support the end‑to‑end payroll process, ensuring employee information is maintained accurately, payroll changes are processed correctly and queries are resolved professionally.

Your work will help colleagues feel confident that they're being paid fairly and correctly, every pay period.

Delivering accuracy through payroll

Payroll knowledge is important.

But what really makes the difference is your ability to stay organised, work methodically and maintain accuracy, even when priorities change.

• Processing payroll changes including new starters, leavers, contractual changes and statutory payments
• Maintaining accurate employee records across payroll systems
• Checking payroll data to ensure accuracy before each payroll run
• Supporting monthly payroll processing and meeting key deadlines
• Responding to payroll queries from colleagues and managers in a professional and timely manner
• Assisting with pension administration, statutory payments and payroll compliance activities
• Supporting payroll reconciliations and reporting where required
• Working closely with HR and Finance to ensure employee information is accurate and up to date
• Helping identify process improvements that enhance accuracy and efficiency
• Ensuring confidentiality and compliance with payroll legislation, GDPR and company policies

INDMP

We're looking for someone who enjoys working with detail, takes pride in accuracy and understands the importance of delivering excellent service.

Whether you've already worked in payroll or have experience in a busy administrative environment with transferable skills, you will be someone who enjoys working collaboratively and solving problems.

• Previous payroll or payroll administration experience within a fast paced environment.
• A good understanding of payroll processes and payroll legislation, or a willingness to develop this knowledge.
• Excellent attention to detail with strong numerical accuracy.
• Experience working with HR or payroll systems (iTrent desirable).
• Strong organisational skills and the ability to manage multiple priorities.
• Confidence communicating with colleagues at all levels.
• A customer‑focused approach with excellent written and verbal communication skills.
• The ability to maintain confidentiality when handling sensitive information.
• Strong Microsoft Office skills, particularly Excel.
• A proactive, reliable and collaborative approach to work.

• 30 days annual leave (pro rata), including bank holidays.
• A pension scheme with up to 12% employer contributions.
• Generous colleague discounts across our family of businesses.
• Access to a wide range of professional development opportunities.
• The chance to work alongside colleagues who care about getting things right for the people they support.

If you're looking for a role where accuracy matters, teamwork is valued and your work has a genuine impact on people's working lives, we'd love to hear from you.

Join us and help deliver a payroll service our colleagues can rely on every pay day.

Payroll / Pensions Administrator – Support Centre, Lincoln