Care Home Administrator

Job Description

Job Title: Care Home Administrator

Location: Lincoln Manor, Lincoln, Lincolnshire, United Kingdom

Job Type: Permanent, Full-time (40 hours, includes occasional evenings and weekends)

Sponsorship: Not currently available

Join St Mary’s Care Group - Make Every Day Matter

At St Mary’s Care Group, we believe in delivering more than just care. Our values are rooted in dignity, respect, and a personalised approach that places each resident’s wellbeing, independence and choices at the heart of everything we do.

At Lincoln Manor, we know that the little things can make a big difference in someone’s day. That’s why we’re looking for a warm, enthusiastic Administrator to help bring colour and connection to life at our home in City.

You’ll be joining a team where compassion and empowerment go hand in hand, and where every colleague plays a vital part in improving the quality of life for those we care for.

If you’re passionate about helping others live well, and you love the idea of making every day more meaningful, this could be the role for you.

As our Administrator, you’ll play a vital role in enriching the lives of residents by:

• Maintain accurate and complete financial records of the Home in line with Company policies and procedures, using computer and manual systems.
• Prepare and issue regular Management Reports within the prescribed timescales.
• Process receipts of monies against Residents’ accounts. Maintain records.
• Prepare and submit relevant Resident financial information to the Sales Ledger Department to ensure that invoices to Residents, Local Authorities or person so responsible are produced accurately and promptly. Follow up settlement of same using manual records and specialised computer software. Liaise with and assist Credit Control Department to resolve any outstanding issues.
• Ensure continuity of the payroll.
• Arrange the accurate calculation of gross wages on a weekly basis using computer and manual systems. Maintain Staff attendance records.
• Maintain complete files for Residents and Staff Members in line with the Company’s policies and procedures.
• Provide administrative / secretarial support to the Home Manager e.g. typing, filing dealing with correspondence etc, within given timescales.
• Operate office equipment such as fax, photocopier and computer as required.
• Answer the telephone, respond to enquiries from Residents and Visitors at Reception, and redirect enquiries in a friendly and efficient manner.
• Maintain stationery supplies.
• Order and maintain records of Staff Members’ uniforms.
• Arrange and calculate monthly stock takes and costs.
• Participate in Staff and Resident meetings as and when required.

We’re seeking someone who is:

• Warm, approachable, and brimming with positivity
• Organised, reliable, and effective with planning
• Creative, enthusiastic, and able to motivate others
• Passionate about improving the lives of older people
• Able to work flexibly across some evenings and weekends
• Previous experience in a similar role.

Working at St Mary’s Care Group means being part of something special. You’ll enjoy:

• A friendly, supportive, and welcoming workplace
• Real opportunities for ongoing training and career progression
• A chance to make a meaningful impact in people’s lives every day
• A valued role within a close-knit team that cares as much about each other as we do our residents

If you believe that happiness and empathy should be at the heart of care, we’d love to hear from you. Apply now and help us make a real difference to the lives of residents at Lincoln Manor

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