Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

About Us

At STERIS Instrument Processing we are experts in surgical instrument sterilisation. We offer on and offsite re-processing, alongside reliable instrument maintenance solutions. Our diverse and talented teams use cutting edge technology to ensure that the highest quality of infection prevention is delivered to our customers.

About You

Do you want to spend your working time making a difference in the world around you? Are you passionate about helping our incredible national health service make a difference? Do you care about keeping vulnerable patients safe? If so, then a career with STERIS Instrument Processing would be a great fit for you.

We are currently recruiting for an Administrator vacancy. This is an excellent opportunity to join the business, learn about Instrument Processing, and contribute to the smooth running of the service, whilst honing your administrative and customer service skills.

Mon-Fri: 9am–5pm or 8am–4pm, plus 1 weekend per month

(37.5 hours per week)

Training for the position is also provided, which covers 3 months plus, as well as the opportunity to visit other sites.

• Answer incoming calls, responding to customer enquiries, and providing helpful support.
• Manage paperwork, including filing, photocopying, and creating correspondence. This includes processing purchase and sales orders.
• Handle invoices, record financial information, and assist with basic financial record-keeping.
• Utilise the Synergy Trak system to manage loan sets of instruments and handle change control notifications (training provided).
• Etch and record surgical instruments with GS1 coding and/or human-readable markings, ensuring accurate tracking (training provided).
• Maintain records related to managed instrument repair services, keeping track of repairs and their status.
• Assist with the logistics of meetings and events, which may include setting up meeting rooms, arranging catering, and booking equipment.
• Organise, sort, and manage boxes of loan set instruments, ensuring they are readily available.
• Contribute to the smooth running of the office by undertaking other reasonable tasks as required.

• Competitive salary and annual bonus.
• 25 days of annual leave.
• The chance to make a real difference in a vital healthcare setting.
• The opportunity to work within a small, friendly, and supportive team with a positive work environment.
• A varied role that combines administrative tasks with practical, hands‑on activities.
• Comprehensive on‑the‑job training provided by our dedicated training team, including shadowing experienced team members. We invest in our employees and provide opportunities for professional growth within the company. You will start with basic administrative tasks and progress as your confidence grows, with full support from the Admin Supervisor.
• Opportunity to train at NVQ Lv3 in Customer Service (funded by the business).

• Good general education with demonstrated verbal and numerical abilities equivalent to GCSE.
• Ability to follow instructions and procedures accurately.
• Flexibility to work on a variety of administrative tasks and be hands‑on when required.
• Ability to work effectively in a fast‑paced environment.
• Basic Microsoft Office knowledge, specifically Excel.
• A collaborative approach and willingness to contribute to team goals.

• Previous administrative experience.
• Experience using Oracle for stock management.
• Demonstrated ability to develop strong organisational skills.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit  .

STERIS strives to be an Equal Opportunity Employer.

Job Category:
Customer Operations/Customer Support