Aide

Lincolnshire Partnership NHS Foundation Trust provides mental health and community care services in Lincolnshire.

The Job Aide will provide practical, workplace‑based assistance to an employee who requires support with accessing buildings and navigating the working environment. The postholder will ensure safe access to premises and undertake basic administrative duties to facilitate effective day‑to‑day working. The role promotes independence while offering reliable, professional support as required.

• Provide safe entry to and exit from workplace buildings, including assisting with doors, lifts, security systems, or other accessibility needs.
• Accompany the employee between work locations when required, ensuring they can move around safely and confidently.
• Liaise with estates, reception, or security teams if building access issues arise.
• Act as the first point of contact in emergency or unexpected situations involving the supported employee.
• Call for help, alert appropriate colleagues, or contact emergency services in line with Trust procedures.
• Maintain awareness of emergency protocols, including evacuation processes and incident reporting requirements.
• Undertake reasonable tasks agreed with the line manager to support the employee in fulfilling their role.
• Carry out basic administrative tasks such as filing, photocopying, scanning, data entry, reception support, telephone duties and organising documents.
• Assist the wider team with simple office tasks to support day‑to‑day operation if the employee is absent from work.
• Build and maintain a supportive and professional working relationship with the employee, promoting dignity, respect, and independence.
• Communicate clearly with the supported employee, line manager, and relevant colleagues to ensure consistent support is maintained.
• Handle sensitive information in line with confidentiality, GDPR, and Trust policies.
• Follow all organisational procedures including health and safety.