Medical Secretary

The core responsibilities of the medical secretary are as follows. On occasion, there may be a requirement to carry out tasks not listed below, that are within the reasonable scope of the role.

• Typing letters, reports and associated documentation as required
• Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
• Managing all enquiries in an efficient manner
• Maintaining an accurate referrals database
• Actioning all incoming emails
• Processing calling letters as requested
• Scanning of patient related documentation and attaching scanned documents to patients healthcare records
• Inputting data into patients healthcare records as necessary
• Processing referrals using electronic referral system (ERS)
• Clinically coding data on System One
• Answering incoming phone calls, transferring calls or dealing with callers request appropriately
• Managing all administrative queries as necessary
• Carrying out system searches as requested
• Maintaining a clean, tidy and effective working area at all times
• Supporting all clinical staff with general administrative tasks as requested

Lincolnshire Community Health Services NHS Trust