Senior Business Support Officer

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Job profile for Senior Business Support Officer

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Salary NJC
15 £ 31,015.00 FTE £15,507.50 Actual Salary Contractual hours 18.5 Basis Part time Hours Part-time, Permanent Job category/type Administration Date posted 03/11/2026 Job reference NELC Attachments 2. 2024 Senior Business support officer RP fin.pdf NELC Jobs Benefits Brochure (1).pdf

Bring your enthusiasm and help make a real difference across North East Lincolnshire.

We are seeking to appoint a Senior Business Support Officer to join the Business Support Service, based within Education and Inclusion. This is an opportunity to contribute to the delivery of high-quality administrative support and coordination for Education and Inclusion services across the borough working within the wider Children services teams.

If you're passionate about delivering top-tier support and take pride in maintaining exceptional standards for both internal and external customers, we’d love to hear from you!

Our Vision:

A Centre of Excellence for Business Support, delivering a professional, high-quality service that is both visible and flexible for our customers.

Our Mission

To work collaboratively with our stakeholders to provide a resilient, respected, customer focused service.

Our Objectives:

• Provide high-quality services to our customers.

• Support our staff to achieve their full potential within their chosen career pathway.

• Clear responsibilities and expectations between Business Support and our customers

• Implement performance management arrangements.

• Promote our service and network to identify and secure new opportunities.

Your Role

Help keep services running smoothly by delivering professional, flexible and resilient business support across a range of functions. In this role, you’ll coordinate workflows, ensure customers receive high-quality service and help shape continuous service improvement.

You’ll bring your organisational skills to coordinating work allocation and supporting colleagues, while handling escalations when issues need further attention. You’ll also contribute to projects and process improvements, helping make the way we work more effective.

What We Are Looking For

- Experience delivering a range of business support and administrative functions

- Ability to coordinate work and manage workload effectively

- Strong communication and organisational skills

- Confidence using IT systems and producing reports

- Flexible and proactive approach to work

Key Information

This post will support service delivery across SEND, Hearing and Vision, education Transport, education psychology, Virtual schools.

This is a part-time role, based in New Oxford House, Grimsby, working 18.5 hours per week days will need to be flexible to cover the services need.

Additional Information

This role forms part of the Central Business Support model. A full range of administrative duties may be required, alongside supporting service developments and improvements. A driving licence is desirable due to travel requirements.

Should you be successful in your application, we would be delighted to invite you to our Interview.

If you require any more information on the job role, please contact Insidebu

Key Dates

• Interviews – W/C 23rd November

We want you to have the best interview experience with us, so will provide candidates selected for…