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Customer Service Rep Bilingual HelpDesk/Support

Resident Services Advisor - Customer Care

Job in Lincoln, Lincolnshire, LN2, England, UK
Listing for: Civic Recruitment Limited
Contract position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A local authority in Lincoln is looking for a Customer Service Advisor for a 3-month contract. In this role, you will be the first contact for residents seeking help within Adult Care services. You will manage sensitive inquiries while using strength-based techniques to provide information and guidance. Strong communication skills and experience in a customer service role are essential. Flexibility to work varied hours is required, with responsibilities including assessing inquiries and ensuring timely support.
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