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Technical Support

ERP SaaS Service Delivery Leader – Customer Success

Job in Lincoln, Lincolnshire, LN2, England, UK
Listing for: Khaos Control Solutions Ltd
Full Time position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Job Description & How to Apply Below
A leading ERP SaaS provider in the UK is seeking a Service Delivery / Customer Support Manager to lead customer support initiatives. This role requires a strong leader experienced in SaaS or ERP environments, driving high customer satisfaction and retention. You will oversee customer onboarding, manage escalations, and enhance service delivery standards as you lead the team. The position offers a hybrid work model, with opportunities for growth within the company.
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