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Director of Customer Experience & Support
Job in
Lincoln, Lincolnshire, LN2, England, UK
Listed on 2026-06-04
Listing for:
Apogee
Full Time
position Listed on 2026-06-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Apogee is seeking a Customer Experience Lead to manage its Customer Experience and Contact Centre teams across Maidstone & Lincoln. You will ensure exceptional customer interactions through phone, chat, and digital platforms.
This role focuses on unifying processes and cultivating a customer-first culture while managing an expanding service portfolio. You will drive transformation initiatives and enhance efficiency across all customer touchpoints.
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