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Retail Customer Service Leader - Betting Shops

Job in Lincoln, Lincolnshire, LN2, England, UK
Listing for: Entain Group
Full Time position
Listed on 2026-07-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Retail Associate/ Customer Service
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 13000 - 15000 GBP Yearly GBP 13000.00 15000.00 YEAR
Job Description & How to Apply Below

Entain Group is seeking a Retail Customer Service Manager to join our Ladbrokes & Coral betting shop teams. You will deliver top customer service, drive standards daily, and build lasting relationships with customers to encourage repeat business.

Reporting to the Shop Manager, you will take bets on sports, process cash transactions, demonstrate our products and betting terminals, and handle customer issues with empathy.

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