Dutch Speaking Customer Service Advisor
Job in
Lincoln, Lincolnshire, LN2, England, UK
Listed on 2026-09-10
Listing for:
French Selection UK
Full Time
position Listed on 2026-09-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management, HelpDesk/Support
Job Description & How to Apply Below
Location:
Kettering Salary: up to £31,000pa plus benefits
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4335DC The company: A leading global organisation specialising in the manufacture and supply of high-quality specialist products and technical solutions to professional and industrial customers worldwide Main duties:
Be responsible for managing customer enquiries ensuring a high level of service across an international customer base.
The role:
- Manage customer enquiries via phone and email providing a professional and helpful service.
- Process customer orders, credits and invoices accurately
- Coordinate deliveries and liaise with relevant teams to ensure orders and services are completed on time.
- Manage customer accounts and outstanding payments
- Resolve customer issues and queries, escalating to the appropriate departments when required.
- Build strong relationships with customers, franchisees, suppliers and internal teams to ensure effective communication and smooth processes
- Identify opportunities for continuous improvement while maintaining high standards of accuracy, quality and customer service The candidate:
- Fluent in Dutch ( written and spoken ) essential
- Experience in a customer service or an administration role
- Excellent communication s skills with the ability to build good relationships
- Organised, confident with the ability to prioritise
- Confident in using Microsoft Office The salary: up to £31,000pa plus benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
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