Specialist Service Representative II

BMS Field Services Engineer:
Taunton

Schneider Electric has an exciting opportunity for the right person to join our experienced team as a BMS Service Engineer supporting a diverse and exciting customer base, including several blue‑chip accounts. You will not only deliver BMS support to allocated local customer sites, but also provide a proactive approach, develop meaningful relationships with your customers and demonstrate our IMPACT values while helping to drive service transformation.

• Operate within Schneider Electric policies and guidelines to ensure safety and a zero‑tolerance approach to unsafe behaviour.
• Take ownership of your customer base to meet or exceed contractual requirements.
• Deliver best‑in‑class service.
• Work closely with the customer to identify operational issues that can be resolved.
• Provide clear and concise service reports that demonstrate the value of Schneider Electric.
• Proactively identify and provide quoted solutions for improvements, upgrades or repairs.
• Identify energy and enhancement projects to provide suggestions and opportunities beneficial for both parties.
• Advise and assist Operations Managers and Sales with larger opportunities.
• Take part in the team call‑out rota and support other members of the team where possible.

• Electrical qualification or background with BMS and/or HVAC industry experience.
• Previous experience in the field service environment, with a customer‑focused role.
• Motivated to learn about Schneider Electric’s product range.
• Demonstrated work experience and a strong track record in a similar role.
• Positive attitude and constructive approach.
• Full UK driving licence.

Competitive salary & bonus scheme, 28 days annual leave + public holidays, holiday buy and sell programme, pension scheme, employee share ownership programme, various health and wellbeing support options, gym flex, open talent market, shopping and dining discounts, learning portal and more.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, colour, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.