Technical Support Engineer

A Snapshot of Your Day

Join our dynamic team as a Technical Support Engineer in Lincoln, where you will play a vital role in supporting our Industrial Turbo machinery business. You will engage in complex troubleshooting activities, providing innovative solutions for our fleet of gas turbines installed worldwide. Your responsibilities will include manning the Technical Support Helpdesk and traveling for on-site support as needed. With a focus on collaboration, you will work alongside experienced engineers, gaining in-depth knowledge of gas turbine control systems and operations.

This is an exciting opportunity to grow your skills and advance your career in a supportive environment.

Join our dynamic team as a Technical Support Engineer in Lincoln, where you will play a vital role in supporting our Industrial Turbo machinery business. You will engage in complex troubleshooting activities, providing innovative solutions for our fleet of gas turbines installed worldwide. Your responsibilities will include manning the Technical Support Helpdesk and traveling for on-site support as needed. With a focus on collaboration, you will work alongside experienced engineers, gaining in-depth knowledge of gas turbine control systems and operations.

This is an exciting opportunity to grow your skills and advance your career in a supportive environment.

• You will provide first-line support to the Field Service team during unscheduled shutdowns, ensuring timely technical workscopes are delivered.
• Troubleshoot core, package, and mechanical issues, implementing approved design changes and modifications as necessary.
• Offer 24-hour support functionality via the out-of-hours support hotline when required, ensuring our customers receive the assistance they need.
• Collaborate with the Service Engineering department to optimize installation, repair, commissioning, and maintenance procedures.
• Maintain a knowledge database with technical solutions and equipment details, contributing to continuous improvement and innovation.

• You hold a degree in an engineering discipline or possess equivalent experience, with a strong foundation in engine systems.
• A highly motivated individual, you demonstrate a ‘can do’ attitude and a willingness to learn new skills.
• You possess excellent interpersonal skills, confidently communicating with diverse stakeholders and providing leadership support.
• Your experience includes diagnosing complex engineering problems and implementing corrective actions effectively.
• Familiarity with gas turbine control systems, including ladder logic code, and proficiency in Microsoft Office products will be advantageous.

You will be joining a dedicated team of specialized engineers at Siemens Industrial Turbo machinery, committed to providing exceptional engineering and technical support to both our field service team and external customers. Our team thrives on collaboration and innovation, ensuring that we maintain high standards of service across various sites in the UK and worldwide. We prioritize continuous learning and development, offering opportunities for professional growth and accreditation from major engineering institutions.

At Siemens Energy, we are more than just an energy technology company. With over 100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one-sixth of the world’s electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy:

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion, and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character—no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

• Opportunities to work with a global team
• Opportunities to work on and lead a variety of innovative projects
• Medical benefits
• Remote/Flexible work
• Time off/Paid holidays and parental leave
• Continual learning through the Learn@Siemens-Energy platform
• Access to a variety of employee resource groups