Financial Services Administrator

Financial Services Administrator

Lincoln, Full Time, Permanent

Up to £28,000 per annum DOE + discretionary bonus

We are seeking an Financial Services Administrator to join our Lincoln based client on a full time permanent basis. You’ll be providing administration support to senior members of the team ensuring the company is represented in a professional and courteous manner.

As an Financial Services Administrator, your key duties will be the following:

• Always comply with the Financial Services and Markets Act 2000 and the relevant FCA rules, as well as, regulatory requirements and company policies
• Comply with the relevant compliance, Consumer Duty, T&C and financial crime (anti-money laundering, data security, anti-bribery, fraud, and corruption) procedures of the firm at all times
• Keep up to date with all relevant product, legislative and technical changes
• Preparing documentation for client meetings, packaging suitability letters, keeping the client files up to date in SharePoint, scanning and printing, keeping detailed file notes
• Maintaining accurate client data, policy information, and critical records using a back-office system
• Processing new business both online and via paper applications
• Responding to ad-hoc enquiries, processing letters of authorities, preparing valuations, updating platforms and providers
• Communicating with clients and providers via phone, email, post and occasionally face to face, assisting with incoming and outgoing post
• Occasionally providing administration support for local marketing initiatives

The ideal Financial Services Administrator will possess the following skills:

• Excellent communication skills, a good understanding of Word, Excel, Outlook and Teams
• Basic understanding of investments, pensions and protection
• The ability to learn and understand the firm’s record keeping requirements and compliance procedures
• Good understanding of the major platforms and providers and up to date knowledge of their websites and forms
• Being self-motivated, efficient, thorough and forward thinking
• The ability to multi-task and manage several cases at once
• Self-organised and able to prioritise workload to meet agreed deadlines
• Proactive, high standards of accuracy and attention to detail

As an Financial Services Administrator, you will receive the following benefits:

• 25 days annual leave, increasing with length of service + birthday off
• Company pension
• Death in service
• Sick Pay
• Employee assistance plan
• Study leave
• Cycle to work scheme