Custody Detention officer

Overview

Better places, thriving communities. Are you interested in working within the criminal justice system? In a core role supporting the police? Do you have the empathy to work with vulnerable people? We are looking for people who want to make a difference working alongside the Police in custody suites, caring for detainees – From supporting them during the time spent in custody, completing forensic samples, working with other agencies to support and help with detainees' rehabilitation.

• Support police in custody suites, caring for detainees during their time in custody.
• Complete forensic samples and assist with detainees’ rehabilitation.
• Use a computer and various programs competently during the working day.
• Work across the assigned region in the Police Custody Suites and Force area.
• Assist with escorting detainees, making recorded observations as per individual plan, and dealing with any detainee that is a risk of harming themselves.
• Work in a small team alongside Police Officers, with support from Senior Custody Detention Officers.

• Previous Police/Security/forces experience is beneficial.
• Reasonable level of spoken and written English and basic numeracy.
• Competent in IT and using a computer.
• Full valid driving licence.
• Must have Right to Work in the UK, live in UK with British passport or ILR for 3 years with no gaps out of country more than 3 months.
• All candidates are subject to police vetting checks. Clean driving record and criminal record are essential.

Once selected and vetted, begin a 3‑week initial training course (ITC) Monday to Friday 8am‑5pm on full pay, followed by continued development.

• Progress to Senior Custody Detention Officer, managing sizeable teams.

• Salary of £27,834.98.
• Full‑time shift pattern: fixed rota of 4 shifts on and 4 days off – 06:45 to 19:00 for 2‑day shifts, 18:45 to 07:00 for 2‑night shifts; rolling rota available 2 years in advance.
• Referral bonus of £150 per successfully referred colleague.
• Virtual GP service and health benefits.
• Financial wellbeing assistance via Salary Finance scheme.
• Flexible lifestyle benefits platform – choice of extra holiday days, critical illness insurance, dental treatment, technology products.
• High street discounts via MiDeals platform and cycle‑to‑work scheme.
• Life cover up to four times salary, enhanced pension contributions, save‑as‑you‑earn scheme, Mitie Matching Share Plan.
• Mitie Stars recognition with cash prizes, including a possible £10,000 top prize.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need adjustments, please let us know.