Digital Coach

We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at LCHS.

We are always keen to welcome highly skilled, committed and compassionate individuals to our teams – people who put patients at the heart of everything they do and are ready to help us achieve our vision.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).

Our Group values guide everything we do. They are:

• Compassionate - We care about people
  - Compassionate is the act of showing empathy, kindness, and respect to others, recognising their individual needs and circumstances. It involves listening, understanding, and supporting others in a way that makes them feel valued, safe, and cared for.
• Collaborative - We work together as a team
  - Collaborative is working inclusively and respectfully with others to achieve shared goals. It involves open communication, valuing diverse perspectives, and building trust to create a supportive and effective team environment.
• Innovative - We strive to improve
  - Innovative is the process of exploring new ideas, approaches, and technologies to improve care, services, and working practices. It involves creativity, curiosity, and a willingness to take risks in a safe and supportive environment.

If you believe in them too, then you are ready to join the LCHG team.

We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients. We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

This role is to provide digital support to both patients, staff and the citizens of Lincolnshire to ensure no one is excluded from accessing their healthcare online.

A key part of the role will be supporting our Virtual Ward service to deliver kit and support patients getting online and playing a crucial role in the onboarding process.

The Digital Health team provides a range of digital services to support the delivery of high quality direct care to patients across Lincolnshire in a variety of settings and for a wide range of needs.

Travelling across the county will be a key part of this role and access to travel is crucial.

The main duties of the role are;

• To provide digital support to both patients and staff; ahead of virtual programmes, on new systems and also to our system wide colleagues.
• To hold digital drop ins for Lincolnshire Citizens
• To attend patients home addresses and other bases county wide to provide digital support to patients and staff.
• To have a clear understanding of a number of IT systems and become a trust champion for the different systems.

Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff…