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IT Service Desk Engineer: First-Line Troubleshooting
Job in
Lincoln, Lincolnshire, LN2, England, UK
Listed on 2026-08-06
Listing for:
Edwards & Pearce
Full Time
position Listed on 2026-08-06
Job specializations:
-
IT/Tech
Desktop Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Edwards & Pearce is seeking a proactive IT Service Desk professional to join our Lincoln team. You will be the first point of contact for IT issues, delivering timely, first-contact resolutions across desktops, networks, and infrastructure while upholding SLAs.
You will work with desktop/server teams and suppliers, documenting incidents and updates, and guiding users with clear communication. The role requires 2–3 years in IT support, strong troubleshooting, and excellent verbal/written skills.
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