Airline IT Systems Engineer

Job Title: Airline IT Systems Engineer (12-month fixed-term contract)

Work Location: EMA Cargo West, East Midlands Airport, Derby, DE74 2TR

Hours: Permanent full-time position, rotating day/night shift pattern, flexibility required.

Salary: Competitive

DHL Air is the largest all-cargo air carrier in the UK, operating a fleet of B757-200SF, B767-300F & 777F aircraft on worldwide operations. Part of the DHL Express team with our headquarters at East Midlands Airport, we wish to enhance the team to deliver our customer promise of Excellence, Simply Delivered.

We are looking to appoint a self-motivated individual that is people and service focused. Someone who gets it right first time, shows passion in their work and has the “Can Do” spirit that made DHL world leading in Logistics.

An exciting opportunity has arisen to join our IT and Projects team as an Airline IT Systems Engineer, on a 12-month fixed-term contract basis.

The role is ideal for IT professionals looking to enhance their technical understanding of airline systems and provide excellent service delivery.

• Providing first-line support to DHL Air UK system users, responsible for incident management and troubleshooting.
• Responsible for all hardware/software procurement and fulfilment.
• Ensuring that airline systems and IT equipment remain compliant with group IT standards and information security policies and applicable regulatory requirements.
• Installing, configuring and maintaining software and hardware used by Aviation specialists.
• Implementing asset management processes into their daily work.
• Responsible for the maintenance of DHL Air UK user accounts.
• Working closely with the supervisor to deliver improvements to business processes and change initiatives.
• Covering day/night shift work to ensure a consistent airline IT system support presence for DHL Air UK system users throughout airline operations.

• Existing experience in the same or a similar IT role or hold a bachelor’s degree in an IT or computer science related degree.
• Possess a broad understanding of IT infrastructure, administration and understand complex systems to implement technical solutions.
• Windows OS, Microsoft 365 and Active Directory.
• Knowledge of the aviation industry and airline IT systems is preferable.

• Proactive and analytical mindset with a driven approach to working in a quick-changing environment.
• Have an interest in project management and supporting IT projects.
• Comfortable working in a dynamic environment supporting evolving airline IT systems.
• Willing to work day/night shifts in the UK and abroad if required. Flexibility required.
• Willing to travel locally (