Sales Support Coordinator

Responsibilities

• Accurately and professionally manage customer orders in terms of purchasing and supplying to meet expectations.
• Serve as the main point of customer contact, providing updates and relevant information.
• Communicate clearly to customers regarding lead times, call‑off deliveries, stock availability, credit limits, returns, project updates and other relevant information.
• Organise product stock so that items are available in a timely manner for customers.
• Build relationships with key suppliers.
• Work full‑time, 40 hours a week, Monday to Friday 08:00am–05:00pm.

• Background in Plumbing & Heating, Construction or Sanitaryware.
• PC literacy in Excel and Outlook.
• Customer‑focused attitude.
• Excellent communication skills.
• Proven organisational and prioritisation abilities, with the capacity to multi‑task.
• Experience working in a fast‑paced environment.

• Competitive salary + bonus potential.
• Annual leave that increases with length of service.
• Generous pension scheme, matched up to 9%.
• Enhanced maternity / adoption leave.
• Access to free healthcare, YuLife app and Cycle to Work scheme.
• Wide range of online and high‑street discounts.