Cleaner, Cleaning Services

Position Overview

Join us as a Specialist Cleaner in our Lincoln Club offering a 16‑hour contract. Shifts are across three days from 9:45 am to 12:45 pm, including weekends. The remaining hours will be allocated to Customer Assistant duties, typically worked over two evenings per week from 6:00 pm to 10:00 pm weekdays and weekends.

As a Specialist Cleaner, you provide an effective and efficient cleaning service in our Clubs, ensuring customers have a clean gaming environment and that we comply with our standards of cleanliness. This covers all areas of the Club, including the foyer, reception, book sales, machines area, bar area, main hall, toilets and Bingo Garden.

• Help@Hand – a physical and mental wellbeing app for you and your family, giving you fast remote access to a GP for advice and more
• Thrive App – for your mental wellbeing, approved by the NHS
• Buzz Brilliance Awards – Employee Recognition Scheme
• Buzz Learning, our digital learning platform with access to 100s of online courses
• In‑house Training – Fire safety, Food safety 1 & 2, COSHH and more
• Access to Trained Mental Health Advocates for advice on your mental wellbeing
• 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part‑time colleagues)
• Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)
• Staff discount 50% off bingo tickets, food & soft drinks
• Refer a Friend Scheme
• Life Assurance
• Pension Scheme

• Undertake the full range of cleaning duties on a day‑to‑day basis as directed by Club management
• Adhere to COSHH regulations in relation to the use of chemicals
• Use cleaning equipment, both manual and electric, responsibly and within Health and Safety guidelines
• Maintain a professional relationship with customers and colleagues
• Ensure you create a Safer Gambling Environment for all our customers and colleagues across all of our channels; online, in club and live

• A proven track record in routine cleaning work
• Good knowledge of cleaning materials
• Excellent attention to detail within your role
• Happy to carry out the physical aspects of your role
• Great at working with others and provide support whenever you can