Cleaning Team Leader

Johnsons UK Services Limited | Permanent

Lincoln, United Kingdom | Posted on 04/11/2024

Our services are diverse and our delivery more so. With depots throughout the UK, we offer the opportunity to welcome you into a community which thrives on inspiring the future pioneers of our industry, whilst upholding our old-fashioned values. Our aim is to invest in the best people, training and processes and we never stop adapting and evolving to suit to needs of our changing world.

The Workplace Team Leader (WPTL) is a pivotal role in the delivery of service for our client’s prestigious site. You must take full responsibility and lead the cleaning provision.

You will be responsible for managing a team of up to 10 cleaning operatives, this includes being the first point of contact for any or all employee concerns. Therefore, the ability to build strong working relationships is vital to this role. You will also have your own specification to clean the building.

You will be responsible for completing site specific documentation and undertake weekly audits on behalf of the cleaning service.

• A positive company imageis always portrayed by the cleaning team
• Work flexibly across theshifts to provide support to the team
• To ensure essential weekly documents are completed on site
• To apply positive communication to plan your week and minimise the effect of absences orchanges to the team
• Control, monitor andmanage materials and consumables. Submit orders where appropriate within atimely manner
• Undertake any other reasonable managers requests in line with the role specification
• Liaise and support colleagues to create flexible working relationships
• Ensure equipment and cleaning area is kept clean, tidy and in good working condition
• Report machinery faults and replacements immediately to Workplace Services Manager

• To liaise with client and monitor site delivery, ensuring regular and appropriate communication.
• Client complaints and concerns are investigated and rectified swiftly. Escalate to Workplace Services Manager where required.

• Maintain high standards ofconduct and performance for both you and across the cleaning team
• To plan cover across shifts when necessary, communicating effectively with the team and stating the requirements of the cover
• To ensure staffing levelsare always maintained when supporting sickness at short notice
• To support the recruitment process within Johnsons’ delivery management team
• To complete new starter documentation and share with your Workplace Services Manager

• The role may require you to undertake greater hours than the contracted amount.
• Monday to Friday
  -07:30am to 15:30pm. Ability to cover shifts over a 24 hour period required.