Supervisor - Parking Enforcement

The Role

Do you have experience supervising a team?

Do you have good people management skills?

Do you have a full clean, UK manual driving licence?

We are looking for a Parking Enforcement Supervisor to manage a team of Civil Enforcement Officers in Lincolnshire. As a Supervisor, you would be responsible for ensuring operational requirements and service level agreements are met throughout all aspects of the contract.

• Manage your on-street team of enforcement staff to ensure they are performing their duties.
• Work on-street with your team to ensure staff are effectively deployed.
• Review performance data to ensure contractual conditions are met and implement corrective measures.
• Motivate, praise and develop your team.
• Ensure KPIs are reliably met by the enforcement team.
• Make recommendations to management on service/operational issues.
• Set goals, conduct appraisals and ascertain training needs for operational staff.
• Maintain and uphold client liaisons.

• Experience as a previous civil enforcement officer or previous supervisor experience in a similar industry such as security or facilities.
• Be able to demonstrate team management skills including coaching, training and recruiting.
• Experience working within a client facing role with good commercial acumen.
• Experience of monitoring KPIs and preparing of reports.
• Good written and verbal communication.
• Hold a full clean, UK drivers licence.

• £30,771 per annum
• 45 hours per week
• 28 days holiday per year including Bank Holidays
• Pension scheme
• Training & Development opportunities
• Employee Discount scheme

Experience in being or knowledge of Civil Enforcement Officers and their role is essential for this position.

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a inspiring work atmosphere where successes are shared. Staff have the growth prospects to fulfil their potential while aiming for excellence in their work