HVAC Operations Manager

HVAC Operations Manager

Location: Lincoln, Lincolnshire
Salary: £55,000–£65,000 DOE + Car + Profit-Related Bonus
Hours: Monday to Friday | 39 Hours per Week

We’re recruiting for an experienced Operations Manager to join a growing air conditioning and ventilation business based near Lincoln.

This is a senior, hands‑on operational leadership position with responsibility for engineering teams, labour planning, project and service delivery, health and safety, fleet management and operational improvement.

The successful candidate will work closely with the company directors and wider management team to improve planning, accountability, productivity and communication across the business.

This is not a position for someone who simply wants to maintain existing processes. The company is looking for a practical and proactive leader who can earn the respect of engineers, solve problems and help shape the next stage of its growth.

• Leading and supporting engineers, supervisors and subcontractors
• Planning and allocating labour across installation, service and maintenance work
• Maintaining short-, medium- and long-term resource plans
• Coordinating holidays, absence, overtime and subcontract labour
• Matching engineer skills and experience to project requirements
• Monitoring project programmes, service priorities and customer commitments
• Removing operational blockers and keeping work moving
• Improving engineer utilisation, productivity and forward planning
• Reducing repeat visits, downtime, defects and snagging
• Overseeing RAMS, toolbox talks, training and site compliance
• Managing company vehicles, servicing, MOTs, tools, plant, PPE and equipment
• Coaching engineers, supervisors and developing team leaders
• Improving operational systems, processes and management information
• Working closely with directors, sales, estimating and office teams
• Supporting commercial performance, cost control and profitability

• Operations management experience within HVAC, air conditioning, mechanical services, building services or a similar field-based engineering environment
• Strong labour planning and resource management experience
• Experience managing engineers, supervisors and subcontractors
• Good understanding of project and service delivery
• Practical knowledge of health and safety and site compliance
• Strong organisational, leadership and problem‑solving ability
• Commercial awareness, including the impact of operational decisions on cost, margin and customer service
• Confident and professional communication skills
• Full UK driving licence

Direct air conditioning and ventilation experience would be highly advantageous. Experience using Simpro or similar field-service, scheduling or project-management software would also be particularly beneficial.

IOSH, NEBOSH or an equivalent health and safety qualification would be desirable but is not essential.

• £55,000–£65,000 salary, depending on experience and capability
• Company vehicle or vehicle allowance
• Profit-related performance bonus
• Laptop and mobile phone
• 23 days’ annual leave plus bank holidays
• Opportunity to earn up to two additional days’ annual leave
• Company pension
• Genuine influence over how the business operates and develops
• Longer‑term progression as the company grows

This is an excellent opportunity for an ambitious HVAC Operations Manager who wants genuine responsibility, direct access to the company directors and the opportunity to make a visible impact within a growing business.