Operations Manager

Job summaryAn
exciting opportunity is being created for the right candidate to join the
senior management team of Gosberton Medical Centre. We are a forward thinking
and innovative practice looking for the right person to bring enthusiasm,
motivation and a passion for business improvement.

This role
will be involved in the governance of the practice as well as the strategic
vision of the business. This is a multi-faceted role with the expectation that
the right person can work across departments in addition to understanding
primary care modelling and funding streams.

The
Operations Manager will be supporting the practice manager in the daily
management of the business supporting staff, influencing governance, process
and quality improvement.

The role
is supported by an HR Manager and departmental leads making this the perfect
opportunity for someone with a passion for improvement and providing the best
care and associated services to our registered patients.

Main duties of the jobAs
this role will have access to a higher level of confidential data in the course
of their employment, there is an expectation that the post holder will always
maintain the highest level of confidentiality and integrity. Sensitive
information could be from either internal sources, or from external partner
organisations.

Leadership and guidance to line managers

Contractual reporting submissions and compiling data for analysis

Audits and QI initiatives

Overview and proactive support for QOF and associated achievement  the lead in complaints adhering the hierarchy processes and quality improvement.

Support enhanced service delivery

Manage DNA activity withing the practice supporting access models to help the hard to reach communitites.

Supporting relationships with external agencies, partners, contractors and the PCN.This includes building a strong working relationship with our care homes.

Deliver training and mentoring support to staff

Develop and embed effective staff training and development programmes, maximising efficiencies and supporting staff progression and career goals.

Support data extractions for the clinical system to support best practice reporting, audits, business improvements and data collation for evidence reports.

Review and update clinical templates and reporting processes

Support achievement of CQC activity and evidence logging to support reports and inspections.

Compile activity and achievement data to support projections and P&L reporting.

About us Gosberton
Medical Centre is a rural GP practice with approximately 8,500 registered
patients. With 2 GP partners we strive to bring best practice to our service
delivery, which is shown in our Outstanding rating from CQC, Five star QEWS
award, Active Practice status, Veteran Friendly and Greener Practice.

As part of
the South Rural Lincolnshire Primary Care Network, we are one of 9 practices
within our PCN and are an active part of the network. Working collaboratively
with both the PCN and its member practices.

If you are
interested in becoming a part of the Gosberton Medical Centre family and you
feel you are qualified and experienced for this role, or you feel you have the
drive to be upskilled into this role, please read the full role specification
and apply with your CV and a detailed introductory covering letter addressed to the practice manager.

Details Date posted
15 September 2026

Pay scheme

Other Salary
Depending on experience

Experience and skills dependent

Contract Permanent Working  pattern

Full-time,

Flexible working,

Compressed hours

Reference numberA
5928-OP-M-092026

Job locations

Lowgate Gosberton Spalding Lincolnshire PE
11 4NL
United Kingdom Job description

Job responsibilities

This position is newly created in practice to support the Practice Manager in the daily functionality of…