Service Manager - Network Management

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Basis Full time

North East Lincolnshire Council 22/11/2026 Service Manager
- Network Management

Job profile for Service Manager
- Network Management

• Salary LGE
  01 - £59,928
• Contractual hours 37
• Basis Full time
• Hours Full Time, Permanent
• Job category/type Highways
• Date posted 26/10/2026
• Job reference NELC

NELC Jobs Benefits

6. Service Manager Role Profile (1).docx

Are you passionate about coordinating road and street works, reducing congestion and keeping North East Lincolnshire moving?

Can you champion highway network performance, street works, inspections, temporary traffic regulation and event coordination across North East Lincolnshire?

Be the difference, make the change to #TeamNEL

Describe your team in three words - with Highways & Transport NEL Council NEL Council 502 subscribers

North East Lincolnshire Council is reimagining the way highways and transport services are delivered—placing innovation, sustainability, and community at the heart of everything we do. As part of this bold transformation, we’re creating an exciting new leadership role for passionate professionals ready to shape the future of our borough’s infrastructure.

We have exciting projects and development opportunities underway which means we are looking for a collaborative leader with real sector experience to join #TeamNEL in a full time, permanent role.

The Highways & Transport Team has found its place at the heart of North East Lincolnshire Council. Every day, we make a tangible difference to our local economy and the way people travel.

While our statutory responsibilities are essential, they are only part of our story. What truly defines us is our commitment to delivering positive, lasting change for our community. We are a team where technical expertise and a passion for place go hand in hand—supporting one another, learning together, and growing together.

What will your day look like?

As the Network Manager, you'll lead teams responsible for network coordination, street works, inspections, temporary traffic regulation and network performance, ensuring the highway network operates safely and in compliance with statutory requirements.

You'll manage competing demands, interpret legislation and develop solutions that minimise disruption while supporting transport priorities.

Your day could include overseeing permits and inspections, coordinating works and events, monitoring performance, engaging with utility companies and developers, and advising senior managers and elected Members.

This is a key leadership role where you'll drive performance, compliance and continuous improvement to help keep North East Lincolnshire moving.

Who are we looking for?

We're looking for an experienced highways and transportation professional with strong leadership skills and the ability to manage people, services and partnerships across the highway network.

You’ll be confident leading teams, driving performance and working with utility companies, contractors, developers and stakeholders to ensure statutory requirements are met.

You’ll have excellent communication, organisational and problem-solving skills, with the ability to interpret legislation, analyse information and provide clear advice to colleagues, senior leaders and elected Members.

Most importantly, you’ll be passionate about improving network performance, developing high-performing teams and delivering efficient, customer-focused services that support the Council's objectives.

Why join us?

This is an exciting opportunity to play a leading role in managing…