Technical Services Manager; Maternity cover

Position: Technical Services Manager (Maternity cover)
Location: Lincolnshire

Technical Services Manager

Salary: Competitive salary

Benefits: Company share save scheme, Competitive matched pension contribution, Life insurance up to 4x salary

Location: Bourne, Lincolnshire

Ways of Working: Site based

Hours of work: Monday-Friday,

Contract Type: 12-Month Fixed Term Contract (Maternity Cover)

Why Greencore?

Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better.

As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US.

Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.

Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.

This role is based in Bourne at a site specialising in the preparation of fruit, leafy and dressed salads, noodles, and stir-fry mixes. The site employs over 1,300 people and is conveniently located just 16 miles from Peterborough and 12 miles from Spalding.

What you'll be doing

The Technical Services Manager is responsible for overseeing the quality and food safety management systems across the site, ensuring full compliance with legal, customer, and industry standards. This includes ownership and continuous improvement of the Quality Management System (QMS), incorporating HACCP, TACCP, VACCP, allergen management, audit and compliance activities, customer, and product standards, and change control.

The role also provides leadership to the Technical Services team, supporting the delivery of a quality-focused culture while ensuring effective management of complaints, coordination of KPI reporting, and maintenance of factory systems (e.g. Redzone, Olympus, and corrective action databases). In addition, the role oversees pest control, traceability systems, and cross-functional collaboration to support the consistent delivery of safe, compliant, and high-quality products, enabling the operational teams to maintain high standards.

(The role covers the main site at Spalding Road and the smaller Bourne Growing Unit where beansprouts are grown one of our USP's at Bourne)

Key Responsibilities

• Support and contribute to the continuous improvement of site food safety, quality, and compliance programmes, ensuring alignment with HACCP, TACCP, VACCP, allergen management, food safety legislation, and customer requirements.
• Provide oversight and guidance to the Technical team responsible for the Quality Management System (QMS), including compliance, audit readiness, traceability, pest control, customer complaints, KPI reporting, and continuous improvement.
• Support the Specification team in maintaining accurate product specifications, artwork, technical documentation, nutritional information, and labelling in line with customer and legislative standards.
• Assist the Technical Manager in managing customer relationships and technical matters, acting as a key point of contact during customer visits and audits.
• Support and coordinate internal, customer, regulatory, and third-party audits, helping to achieve positive outcomes and timely completion of corrective actions.
• Promote a quality-focused culture through collaborative change management, risk assessment, data review, and continuous improvement initiatives.
• Work closely with Production, NPD and Supply Chain, supporting these teams in delivering products that are safe, legal, and meet quality and customer expectations.
• Coach, mentor, and support the Technical Services team, encouraging strong performance, engagement, and alignment

What we're looking for:

Key Skills & Experience

• A dedicated and engaged team player who is committed to supporting the team and delivering strong results.
• Experience working within…