Sales Assistant

Hours: 21 hours

Location: Lincoln

Salary: £12.80 per hour

We are looking for a Sales Assistant to join our welcoming team. Can you deliver an exceptional level of personalised service to introduce feel‑good furniture to our customers and in turn improve their wellbeing? Then this opportunity could be the perfect fit.

• Health cash plan – cashback on dental, optical and more
• Discounted shopping & gym memberships with Westfield Rewards
• Brilliant colleague discount (friends and family too!)
• 30 days’ holiday (pro rata), rising to 33 with long service
• Contributory pension and death‑in‑service cover
• Discretionary bonus
• Free onsite parking (at most locations)
• Lovely surprise & delight events throughout the year

From the moment our customers walk through the door, you'll create a warm and memorable experience. That might mean greeting them with a smile, helping them dodge the rain with an umbrella, and guiding them through our unique chair‑fitting service.

You’ll help customers discover the wellbeing benefits of our expertly designed chairs and sofas, supporting them in finding a style, fabric and size that truly suits their needs. You’ll also help keep the showroom looking its best, ensuring everything feels fresh, tidy and welcoming.

We are open every day, so you’ll need to be happy working a mix of weekdays and weekends.

DBS check will apply.

• Deliver a warm, empathetic and friendly approach to all customers.
• Maintain the showroom’s appearance, ensuring it is clean and organised.
• Assist customers in selecting furniture that meets their style and wellbeing needs.
• Provide information on product features, pricing and promotions.
• Support the sales process, including up‑selling and cross‑selling where appropriate.
• Ensure accurate and timely processing of sales transactions.

• A warm, empathetic and friendly approach.
• A great eye for detail and pride in your presentation.
• A passion for people and helping others.
• Previous experience in retail sales and customer service is a plus, but enthusiasm, a positive attitude and eagerness to learn are paramount.

• Honest and professional.
• Passionate about doing a great job.
• Open to learning and feedback.
• A team player who enjoys celebrating success.

You will be supported with in‑depth training through our HSL Academy at Comfort House in West Yorkshire, with hands‑on learning and expert guidance from our independent Occupational Therapist, Julie Jennings. We are proud to help our people grow.

At HSL, we don’t just sell furniture – we create feel‑good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world‑class service has earned us a 4.9/5 rating on Trustpilot, and we have been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024.

At HSL, we’re building a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.