Partnership Account Manager - East Midlands

Jewson Partnership Solutions (JPS) is a specialist in providing solutions and building materials to public sector customers such as housing associations and local authorities. We are looking for a Partnership Account Manager to manage a portfolio of customer contracts across the East Midlands. All applicants must have a full UK driving licence.

At JPS we focus on building strong partnerships, delivering innovative solutions and creating long‑term value for our customers. This is an exciting opportunity for a commercially minded Account Manager who enjoys building lasting customer relationships, delivering exceptional service and driving profitable growth across an established portfolio of public sector contracts.

This is a full‑time position working 40 hours per week, Monday to Friday, typically between 8:00am and 5:00pm, although flexibility is required to support customer and business requirements.

• Managing a portfolio of public sector contracts across the East Midlands, ensuring excellent customer service, contract compliance and long‑term retention.
• Building trusted relationships with customers at every level, from operatives through to directors.
• Delivering profitable growth by identifying opportunities within existing customer accounts.
• Working collaboratively with Commercial, Supply Chain, Operations, Finance, IT and other business functions to deliver the best possible customer solutions.
• Building strong relationships with suppliers to maximise contract support, improve product knowledge and identify innovative solutions.
• Ensuring contracts are delivered in line with agreed terms, conditions, KPIs and SLAs.
• Delivering value for money throughout the lifetime of customer contracts by driving efficiencies and continuous improvement.
• Supporting the development and delivery of customer social value plans and contributing to wider social value initiatives across JPS.
• Assisting with contract mobilisations and demobilisations alongside the JPS Implementation Manager.
• Working with the Commercial Team to maintain product catalogues, pricing, contract support and other commercial agreements.
• Supporting tender and re‑tender activities by providing customer insight and helping develop high‑quality, competitive submissions.
• Working proactively with customers ahead of contract renewals to understand changing requirements and develop effective solutions.
• Building effective relationships across the wider STARK business to ensure outstanding service and uncover opportunities for growth.
• Supporting the creation and maintenance of new business pipelines within your designated region.
• Maintaining accurate customer information and activity within the CRM system.
• Acting as an ambassador for the Jewson Purpose and Values in every customer interaction.

• Proven experience managing customer accounts within a customer‑facing commercial environment.
• Experience with in the public sector market is preferred, with a strong understanding of its influencing factors.
• A proven track record of customer retention, sales growth and margin improvement.
• Excellent relationship‑building skills with the ability to influence stakeholders at every level.
• Strong commercial and financial awareness with the ability to turn analysis into profitable outcomes.
• Excellent written and verbal communication, presentation, negotiation and influencing skills.
• Experience working collaboratively across multiple business functions.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• A customer‑first approach with excellent problem‑solving skills.
• Good commercial acumen, attention to detail and experience using Microsoft Excel and CRM systems.
• A degree or business‑related qualification is desirable.

• Competitive basic salary
• Performance‑related bonus
• Company car or car allowance
• 34 days holiday per year
• Retirement savings plan (pension) with Legal & General
• Life assurance – from your first day of employment you are automatically covered for a lump‐sum death in service benefit of 2 × your basic salary. If you join the STARK Building Materials retirement savings plan and contribute a minimum of 4 % of your pensionable earnings, the benefit will increase to 4 × your pensionable earnings.
• Work perks – a platform home to hundreds of high‑street and online discounts via Reward Gateway.
• Aviva Digicare+ workplace app, including access to a digital GP, second medical opinions, mental health consultations, bereavement support and nutritional consultations.
• Voluntary company benefits such as car salary sacrifice scheme with VWFS, Cycle2
  
  Work, Benenden Healthcare and critical illness cover.
• Refer a friend scheme.
• Wellbeing centre via Work Perks.

STARK Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.