Spares & Service Sales Executive

We’re looking for someone who likes selling, likes customers and likes making things happen.

This is a brand-new role working across two closely connected businesses:
Grunwald Limited and Causebrook Smith.

Grunwald Limited is the UK operation of German packaging machinery manufacturer Grunwald GmbH, supplying and supporting filling and sealing equipment across the UK food manufacturing industry.

Causebrook Smith is a growing lifecycle support business, built to support both machinery manufacturers and end users with service engineering, spares, asset care and wider aftermarket support.

The role will report directly to the Managing Director and Operations & Projects Director and provides an opportunity to work across both established machinery support and a rapidly developing lifecycle business.

The role has two complementary areas of sales responsibility.

• On the Grunwald Limited side, you’ll take responsibility for developing sales of recommended and critical spare parts across our installed customer base.
• Our Spares Department will produce and process the quotations. Your job is to make sure opportunities are properly followed through.
• You’ll speak to customers, follow up quotations, understand why something hasn’t been purchased, identify budget or timing constraints and work out what we can do to move things forward.
• You’ll also coordinate our Mobile Spares Administrator, making sure customers are visited on a regular four-to-six-week cycle to review their recommended and critical spares holdings, identify what needs replenishing and generate new opportunities.
• On the Causebrook Smith side, you’ll be developing new service and lifecycle business.
• You’ll predominantly meet OEMs and machinery manufacturers who could benefit from additional service, spares and lifecycle support, alongside selected end users.
• You’ll open the conversation, understand what the customer needs and then work with the management team and our After-Sales Manager to develop the right proposal. That could be a presentation, quotation, service agreement or a more comprehensive lifecycle support package.
• You’ll then help present and progress that proposal through to order.
• Once an ongoing account has been established, our After-Sales Manager will take over the day-to-day relationship, leaving you free to develop the next opportunity.

You don’t have to come from packaging machinery.

B2B sales experience would be ideal, but we’re equally interested in people who have successfully sold higher-value or consultative products and services in areas such as property, automotive, insurance or similar.

What matters is that you can communicate, build relationships, understand what somebody needs and then keep an opportunity moving.

• Around two years’ relevant sales, service, commercial or technical experience
• A Levels, T Levels, Level 3 Apprenticeship or equivalent
• Excellent communication and relationship-building skills
• Drive, determination and a proactive approach to sales
• Strong organisation and the ability to manage your own diary and pipeline
• Excellent computer literacy, including the ability to produce your own professional PowerPoint presentations
• Confidence dealing with everyone from engineers and buyers through to senior management
• A full UK driving licence

Knowledge of mechanical or electrical engineering, manufacturing, automation or packaging machinery would be advantageous, but it isn’t essential.

We can teach somebody about the machinery and the industry. We’re looking for the underlying commercial ability, curiosity and determination.

This isn’t a role where you’ll spend five days sitting behind a desk.

Typically, Monday and Friday will be office based, Tuesday…