Client Account Specialist

Corporate Resources of Illinois provided pay range

This range is provided by Corporate Resources of Illinois. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$65,000.00/yr - $72,000.00/yr

Client Account Specialist – Lincolnshire, IL

$65,000 - $72,000 Plus Full Health Benefits, 401K Matching, HSA/FSA, and Tuition Reimbursement

Founded on a commitment to precision, reliability, and patient safety, our company manufactures advanced medical monitoring solutions trusted by healthcare providers around the world. Our devices provide real-time, clinically accurate data that empowers clinicians to make faster, better-informed decisions at the point of care. Every product we provide is engineered to meet the highest regulatory and quality standards, ensuring consistent performance in the most demanding clinical settings.

We are seeking a detail-driven, customer-focused Client Account Specialist to support our growing portfolio of clients. In this role, you will serve as the central point of support for our clients, managing everything from quoting and order processing to documentation, invoicing support, and issue resolution.

Duties/Responsibilities:

• Own the full order lifecycle for assigned corporate accounts, from building accurate quotes and converting them into orders to coordinating documentation and ensuring smooth delivery through production and shipment.
• Manage all client records within ERP system, keeping information organized, compliant, and audit-ready.
• Serve as the primary point of contact for order status, proactively communicating updates on backorders, mis-shipments, returns, and credits to keep clients informed and up to date.
• Partner closely with the accounting team to resolve invoicing questions, payment issues, and account discrepancies, acting as a trusted intermediary for your corporate clients.
• Escalate any urgent or high-profile requests, working directly with purchasing and management teams to drive fast, effective resolutions for key accounts.

Qualifications:

• 3-4 years’ experience with direct customer support, preferably within manufacturing/distribution.
• Familiarity with ERP/CRM systems and accounting databases preferred.
• Advanced proficiency with Microsoft Office/Adobe Office products with ability to create/manipulate spreadsheets, produce reports, and generate documentation.
• Strong attention to detail with ability to maintain accuracy and efficiency.

Corporate Resources, on behalf of our client in Lincolnshire, IL, is hiring a full-time, permanent Client Account Specialist.

• Associate

• Full-time

• Administrative and Customer Service
• Medical Equipment Manufacturing

• Medical insurance
• Vision insurance
• Tuition assistance
  401(k)