Strategic Initiatives Senior Manager

Scope of Responsibilities

Works with facility management to develop and implement programs to provide necessary service to our customers. Assists in the training and development of subordinate staff, meeting completion dates, interpreting and ensuring consistent application of organizational policies. Relies on experience and professional judgment to plan and accomplish assigned tasks and goals.

Responsible for the implementation and adherence to the Kinney Standard of Practice as it relates to the provision of the highest quality health care service to our customers

Extensive travel required. Attendance at various Kinney business and management conferences may be required.

Includes day, evening, weekend, and holiday shifts

• Assess the needs of our customers, current and future.
• Travel to customer locations as needed.
• Ensure outstanding customer service is exhibited by all employees at all times
• Provide communication, written and verbal, to Facility Management about service concerns and issues at the various customer locations.
• Maintain consistent follow through on all reported customer concerns and report to management.
• Provide various customer service programs as requested (i.e. med pass audits, training, in-services)
• Assist in the implementation of all corporate pharmacy marketing, advertising and promotional programs are fully executed and implemented
• Maintains and develops professional relationships with doctors and others in the health service professions
• Maintains an awareness of developments in the Pharmacy and Health Care Services fields that relate to job responsibilities and integrates them into own practice
• Maintains confidentiality regarding all patient information
• Facilitates communication between professional staff and pharmacy personnel.
• Assists in meeting or exceeding budgetary sales guidelines and operating the pharmacy within said guidelines
• Assist in the training and development of all pharmacy department personnel, including use of the Kinney Pharmacy Clerk and Technician Training Program
• Interface with various auditors and outside agencies, as needed
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Minimum: LPN, RN preferred

• Posses and maintain a valid State License and current registration to practice Nursing
• Ability to stand/walk throughout majority of shift

• Strong customer service and communication skills
• Strong Organizational skills
• Basic keyboarding skills

$42,740.88 - $65,963.71 per year. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.