Boarding Specialist

Global Payments Integrated is looking for a Client Support Specialist based in the Lindon, Utah office. This role will work with sales to verify information and submit merchant applications to the underwriting team. The ideal candidate will have a strong attention to detail, the ability to multi‑task, data entry skills, and customer service skills.

• Receives and enters all information for completion of processing applications
• Acts as communication liaison between sales, underwriting and the merchant
• Prepares applications for the merchant's completion (signatures, etc.)
• Returns packages with all documentation needed for Underwriting
• Communicates with the merchants to gather information needed (phone and email)
• Other duties such as answering inquiries, resolving problems, promoting and selling products/services, and/or entering or confirming sales
• Requires general knowledge of company, products, and/or services to answer questions.
• May assess merchant needs and suggest/promote alternative products or services

• Must be able to navigate a computerized data entry system or other relevant applications
• Strong communication and customer service skills
• Task oriented and able to handle multiple projects and processes
• Attention to detail and high accuracy when entering data