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Customer Care Training Lead Global BPO & Ops

Job in Lindon, Utah County, Utah, 84042, USA
Listing for: Vivint
Apprenticeship/Internship position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 65000 - 95000 USD Yearly USD 65000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Training Lead for Global BPO & Ops

NRG Energy seeks an Associate Manager of Customer Care Training to lead training operations across BPO partners and multiple sites. You will develop training leaders, drive program effectiveness, and align learning initiatives with customer experience goals.

You will collaborate with Operations, Quality, Workforce Management, and Instructional Design to improve learner readiness and performance, guiding strategic initiatives and program updates across locations.

Join us at Vivint as our next Customer Care Training Lead for Global BPO & Ops in Lindon, UT, United States.

Our team is growing, and we are hiring a Customer Care Training Lead for Global BPO & Ops in Lindon, UT, United States.

This position is for the Customer Care Training Lead for Global BPO & Ops role at Vivint.

We are seeking a motivated Customer Care Training Lead for Global BPO & Ops to join Vivint in Lindon, UT, United States.

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