Customer Care Training Lead - BPO & Multi-Site
Listed on 2026-10-13
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Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management
NRG Energy is seeking a Customer Care Training Associate Manager to lead training operations across multiple BPO partners. The role reports to the Senior Manager of Customer Care Training and focuses on developing training leaders, driving training effectiveness, and aligning learning initiatives with customer experience goals.
The position partners with Operations, Quality, and BPO leaders to improve learner readiness, identify performance opportunities, and support successful business
This role, Customer Care Training Lead - BPO & Multi-Site at NRG Energy, could be your next opportunity.
The advertised compensation is 95..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Care Training Lead - BPO & Multi-Site role in the description above.
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