Member Services Representative at Planet Fitness

Shape member satisfaction at Planet Fitness as a Member Services Representative with Taymax Group in Lindsay, ON. Deliver superior customer service while managing club operations and member interactions.

As a Member Services Representative, you will provide a friendly face at the front desk, engaging with members, guests, and those interested in joining. You'll oversee memberships, manage calls, and ensure a clean environment, emphasizing the importance of fitness in everyday life. This role requires both team cooperation and independent initiative.

Key Responsibilities:

• Greet members and guests with a friendly attitude

• Handle inquiries via phone and in-person professionally

• Conduct personalized tours for new members

• Assist in maintaining club cleanliness and organization

• Update and manage membership accounts effectively

Requirements:

• Must be 18 years or older with a High School diploma/GED

• Experience in customer service is advantageous

• Basic proficiency in computer use required

• Reliable and punctual work ethic essential

• Enthusiastic attitude toward fitness is a must

Bring your exceptional service skills to enrich every member's experience at Planet Fitness with Taymax Group!