Manager Value Care Program Strategy and Operations

Provides strategic and operational leadership for a portfolio of state, federal, and payer-sponsored value-based programs across the University of Maryland Medical System (UMMS). Translates regulatory, contractual, financial, and performance requirements into program strategies and operating plans that advance organizational readiness and contract success. Partners with member organization leaders and program stakeholders to assess performance, identify opportunities, and implement targeted improvement strategies.

Establishes consistent performance-management practices, promotes adoption of leading practices, and supports participating organizations and providers in achieving high performance in value-based care programs.

Provides strategic and operational leadership for a portfolio of state, federal, and payer-sponsored value-based programs across the University of Maryland Medical System (UMMS). Translates regulatory, contractual, financial, and performance requirements into program strategies and operating plans that advance organizational readiness and contract success. Partners with member organization leaders and program stakeholders to assess performance, identify opportunities, and implement targeted improvement strategies.

Establishes consistent performance-management practices, promotes adoption of leading practices, and supports participating organizations and providers in achieving high performance in value-based care programs.

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.

• Manages and leads the development and execution of operational strategies for a portfolio of state, federal, and payer-sponsored value-based care programs, aligning program priorities with organizational goals, contractual requirements, and evolving payment models.
• Translates regulatory, contractual, financial, and program requirements into actionable operating models, implementation plans, performance expectations, workflows, and improvement priorities.
• Serves as a strategic advisor to member organization leaders, participating practices, and program stakeholders, providing operational guidance and technical assistance to help them understand program requirements and performance, identify opportunities and risks, and develop strategies to achieve clinical, quality, utilization, financial, and operational goals.
• Establishes and leads structured performance-management routines with member organizations, including goal setting, performance reviews, variance and root-cause analysis, corrective action planning, identification of accountable owners, progress monitoring, and escalation of unresolved barriers.
• Serves as the operational subject matter expert for the Maryland AHEAD Model and its related value-based programs, including primary care transformation, episode-based payment, geographic accountability, and emerging state and federal payment models.
• Analyzes program performance, benchmarks, and trends to identify performance gaps, determine root causes, prioritize interventions, and recommend actions that improve value-based care outcomes and contract performance.
• Identifies, validates, and spreads leading practices across member organizations, promoting consistent workflows, shared learning, and scalable approaches while accounting for local operational needs and capabilities.
• Coordinates cross-functional program execution among Population Health, Quality, Analytics, Finance, Care Management, Information Technology, Compliance, Revenue Cycle, physician…