Strategic Engagement Manager Business Development

RELOCATION ASSISTANCE:
Relocation assistance may be available CLEARANCE REQUIRED FOR START:
Yes

CLEARANCE TYPE:
Secret TRAVEL:
Yes, 25% of the Time Description At  Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon.

We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Mission Systems (NGMS) is seeking a Strategic Customer Engagement Senior Manager to join the Strategic Customer Engagement (SCE) Team, supporting the sector’s planning, preparation, execution, analysis, and strategic actions associated with executive customer interactions.

This leader will serve as the chief of staff for the SCE Team, overseeing day-to-day operations across engagements with all Department of War (DoW) services, key industry primes, international customers, and other U.S. government agencies. The selected individual will be responsible for improving how the team leverages customer and contextual information to drive focused engagements that lead to actionable outcomes for the business.

This leader will be the SCE Team’s primary subject matter expert in the use of enterprise systems of record and digital tools for customer engagement, pipeline planning, and executive communication, in close partnership with enabling functional peers.

The Strategic Customer Engagement Senior Manager will spearhead the application of new methods and technology solutions to improve the efficiency, accuracy, and effectiveness of customer engagement operations. They will support the team in developing strategic recommendations and novel business approaches across the sector portfolio in response to the dynamic defense acquisition environment and will serve as the principal lead, as required, for customers and stakeholders not otherwise covered by existing team account leads.

This position will be located in Baltimore, MD.

Responsibilities include:

Ensure strategic customer engagements are planned, executed, and documented in alignment with sector priorities and governance.

Serve as the subject matter expert in the use, configuration, and integration of Salesforce with other systems of record and digital tools.

Lead the development, integration, and application of authoritative information resources, environments, and products that enable clear, consistent, and compelling customer engagements associated with NGMS products, capabilities, and business opportunities.

Lead Strategic Customer Engagements with external customers and cross-sector NGC stakeholders as required.

Partner with peer information, digital, communications, business development, strategic growth, and operations leaders to plan, develop, implement, and operate new processes, tools, and capabilities that accelerate SCE operations.

Lead or support the analysis, synthesis, and recommendations in response to customer requests for information (RFIs), strategic communications, mission engineering activities, and business cases.

Mentor and lead cross-functional teams to deliver high-quality customer engagement products and outcomes.

Travel may be required up to 25% of the time.

Basic…