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Senior Member Escalations Specialist

Job in Linthicum, Anne Arundel County, Maryland, USA
Listing for: SECU Credit Union
Full Time position
Listed on 2025-12-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 51200 - 82000 USD Yearly USD 51200.00 82000.00 YEAR
Job Description & How to Apply Below
A financial services organization in Maryland seeks a Member Escalations Specialist to resolve complex member issues. The role demands exceptional problem-solving skills, a strong ability to operate independently, and effective communication to ensure member satisfaction. Candidates should have at least a high school degree and 3 years of experience in customer service. Benefits include medical and dental coverage, a 401(k) plan, and generous leaves.

The annual salary ranges from $51,200 to $82,000.
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Position Requirements
10+ Years work experience
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