Hospitality AV Professionals

Hospitality Live AV Professionals at SBMG

SBMG is built around a simple philosophy: HEALTHY. We are a group of talented individuals, specifically selected, who not only have a passion for what they do, but are well rounded in their professional and personal pursuits.

The responsibilities of a Live AV professional include working with clients to create project proposals with accurate quotes and installing video and computer equipment. You also provide lighting setup, troubleshoot issues, and repair equipment, ensuring quality service, oversee AV project delivery, operate AV equipment as needed, ensure on-time completion, coordinate resources and the budget, prepare room audits, provide operation reports, complete software upgrades, develop methods to improve services, assist with recruitment and training, and manage client expectations.

• Represent SBMG in a high level professional manner
• Treat all guests, clients, employees and staff with kindness and respect at all times.
• Perform all duties as an SBMG AVT.
• Support the property and all existing properties as necessary.
• Support the client and all existing clients as necessary.
• Support sales at the property and area.
• Proactively ensure high quality service delivery while striving for continuous improvement.
• Set/Operate/Strike of all Audio, Video, Lighting and any services SBMG offers.
• Use time wisely to learn and train on correct equipment operation.
• Teach others the correct SBMG processes when necessary.
• Take part in pre-conference meetings with clients prior to events when necessary.
• Participate in all property EO meetings as necessary.
• Create event estimates for clients, including correct pricing on products/services
• Be the on-site contact for property for all events on the premises when necessary.
• Responsible for following protocols for AV products and services.
• Responsible for completing assigned AV event setup and teardown for events.
• Responsible for ensuring property inventories ship and return to correct locations.
• Plan and implement event set ups, operations and strikes of audio, video, lighting, and other meeting and event hardware for all types of events when necessary.
• Record event inventory usages with event software.
• Provide professional and courteous technical support to all customers.
• Provide solutions for presentation needs occasionally under high-pressure circumstances.
• Provide immediate response to requests for assistance to events in progress.
• Provide setup, calibration and technical support for display devices, mounting systems, projectors and video walls.
• Provide setup and operation of audio systems including music programing and speech reinforcement.
• Secure signed work orders and approval on any added equipment.
• Manage property storerooms by organizing and tracking inventory counts.
• Deliver the expected SBMG level of service.
• All other duties as assigned.

• Meticulous attention to detail
• Hospitality
• Ability to perform well under pressure
• Good knowledge of all basic AV equipment, including lighting, sound, and projection
• Basic computer knowledge
• Ability to accept changing work demands
• Professional conduct and appearance
• Ability to adjust work schedule as needed
• Ability to lift 50lbs
• Enthusiasm, energy, and a “Can do” attitude
• Teamwork
• Coordination
• Organization
• Planning
• Time Management

• Health Insurance (Medical, Dental, Vision, Life Insurance)
• Three Weeks upfront of Paid Time Off
• Upward Mobility Opportunities
• 401k benefit
• Monthly Commissions