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Service Manager

Job in Linthicum, Anne Arundel County, Maryland, USA
Listing for: Orkin, LLC in
Full Time position
Listed on 2025-12-20
Job specializations:
  • Management
    Operations Manager
Salary/Wage Range or Industry Benchmark: 65000 - 75000 USD Yearly USD 65000.00 75000.00 YEAR
Job Description & How to Apply Below

Service Manager (Maintenance)

When you're an Orkin Service Manager, you're quality control ensuring top‑notch service from the industry leader with almost 125 years of expertise in pest protection.

Responsibilities
  • Lead an entire service operation upon completion of paid training.
  • Motivate the service team to consistently provide the world’s best service, prioritizing safety.
  • Conduct yourself with the utmost professionalism and integrity with customers and coworkers.
  • Assist with recruiting top talent on the service team.
  • Train and develop Orkin Pros through hands‑on management.
  • Lead training meetings.
  • Oversee the Orkin Pro Ride‑A‑Long program.
  • Ensure customer expectations are met or exceeded through inspections, proposed courses of action, and delivery of outstanding empathetic customer service every time.
  • Champion innovation by supporting the team in adopting new products, services and technology.
  • Monitor scheduling, routing and inventory to drive efficiencies and productivity.
Benefits
  • Starting salary will be $65,000 – $75,000 annually.
  • Company vehicle with gas card.
  • Company provided iPhone and iPad with sales software.
  • Comprehensive benefits package including medical, dental, vision, maternity and life insurance.
  • 401(k) plan with company match and employee stock purchase plan.
  • Paid vacation, holidays and sick leave.
  • Employee discounts, tuition reimbursement, dependent scholarship awards.
  • Industry‑leading, quality, comprehensive training program.
Qualifications
  • Sales experience preferred.
  • High School Diploma or equivalent required.
  • Valid driver’s license required.
  • Ability to obtain the appropriate pesticide license/certification if required (company paid).
  • Ability to work in the field independently, manage route‑based assignments and interact with our great customers inside their businesses and/or homes.
Work Environment
  • Safely use a ladder within the manufacturer’s weight capacity.
  • Lift and carry up to 50 lbs.
  • Safely access crawl spaces, attics, confined spaces, roof tops, etc., including the ability to climb or balance and stoop, kneel, crouch, or crawl.
  • Wear personal protective equipment (PPE) which sometimes requires an OSHA‑compliant respirator.
  • Willing to work in different types of weather conditions.

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.

We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable federal, state and local laws.

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