Dispatcher, Transportation

Dispatcher role at Labcorp

Lab Corp is seeking a Dispatcher to join our team in Linthicum, MD. In this position, you will be responsible for the dispatching of pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients.

Pay Range $22.00 - $26.00 per hour

Schedule Monday - Friday; hours may vary. Route start times 8:00 am – 7:00 pm, end times 4:30 pm – 3:00 am.

Job Responsibilities

• Utilize route management software to schedule, coordinate and dispatch specimen pickups.
• Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.).
• Responsible for a specific service area to ensure best possible solutions for the client.
• Achieve location productivity and expense targets while meeting customer expectations.
• Ensure a balance between customer response time, accuracy, and cost/productivity targets.
• Follow standard procedures for field requests for service and dispatching calls.
• Problem‑solve and provide potential resolutions for any specimen‑related issue.
• Utilize multiple databases to process requests and inquiries.
• Perform a variety of administrative/clerical duties as needed.

Job Requirements

• High school diploma or equivalent.
• Prior experience in logistics, customer service, or operations.
• Experience working in a medical courier environment is preferred.
• Valid driver’s license and clean driving record.
• Must be at least 21 years old.
• Familiarity with route management software is a plus.
• Basic computer and typing skills; proficiency in Microsoft Office.
• Strong communication skills, both written and verbal.
• Excellent organizational and time‑management skills.
• Strong attention to detail with the ability to multitask.

Benefits

Employees scheduled to work 20 or more hours per week are eligible for comprehensive benefits: medical, dental, vision, life, STD/LTD, 401(k), paid time off (PTO) or flexible time off (FTO), tuition reimbursement, and employee stock purchase plan. Casual, PRN & part‑time employees scheduled to work less than 20 hours are eligible to participate in the 401(k) plan only.

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.