Customer Service Administrator

BSNI is hiring a Customs & Customer Service Administrator on behalf of our leading client in Lisburn due to maternity cover. This role will be on a fixed contract. This role will require a professional individual who is highly organised, customer focused, with great attention to detail. Strong administration skills and ideally some experience or knowledge of the Customs, transport, logistics industry.

Full Time - Monday Friday, Shift pattern, 07.30 to 4.30 Week1 / 09.00 to 18.00 Week2 (1 hour break) Overtime available. Salary £26,500 - £30,000 DOE.

Job Description Data entry across multiple systems for customs clearances. Reporting discrepancies and maintenance of records. Answering customer queries via telephone & email. Other administration duties to support the running of the Customs Department on a daily basis.

Essential Criteria :
Previous experience working in an administration role & dealing with customers. Strong administration & organisational skills. Able to deal tactfully with a wide variety of people. A positive can-do attitude and flexible approach. Dedication to completing a high standard of work. Strong IT systems experience including a sound knowledge in Microsoft applications. Benefits Additional Annual Leave (Service Based). Matched employee / employer pension contribution.

Life & death in service insurance. Certified Training Courses. Career progression. Discounted sea crossings. Additional Company Benefits.