Customer Service Administrator

Job in Lisburn, County Antrim, BT27, Northern Ireland, UK

Listing for: Bluestones Staffing N.I.

Full Time position
Listed on 2026-08-09

Job specializations:

Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant, Business Administration
Customer Service/HelpDesk
Office Administrator/ Coordinator, Admin Assistant, Customer Service Rep

Salary/Wage Range or Industry Benchmark: 26500 - 30000 GBP Yearly GBP 26500.00 30000.00 YEAR

BSNI is hiring a Customs & Customer Service Administrator on behalf of our leading client in Lisburn due to maternity cover. This role will be on a fixed contract.

This role will require a professional individual who is highly organised, customer focused, with great attention to detail. Strong administration skills and ideally some experience or knowledge of the Customs, transport, logistics industry.

Full Time - Monday Friday, Shift pattern, 07.30 to 4.30 Week1 / 09.00 to 18.00 Week2 (1 hour break) Overtime available. Salary £26,500 - £30,000 DOE.

Job Description

Data entry across multiple systems for customs clearances.

Reporting discrepancies and maintenance of records.

Answering customer queries via telephone & email.

Other administration duties to support the running of the Customs Department on a daily basis.

Essential Criteria:

Previous experience working in an administration role & dealing with customers.

Strong administration & organisational skills.

Able to deal tactfully with a wide variety of people.

A positive can-do attitude and flexible approach.

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