Business Support Administrator

Your new company
Hays are delighted to be recruiting on behalf of a respected public sector organisation. This organisation plays a vital role in supporting communities and is recognised for its professional, values-driven culture. Due to continued operational requirements, an opportunity has arisen for an experienced Business Support Administrator to join a busy and collaborative corporate services team.
Your new role
As Business Support Administrator, you will provide a professional and customer-focused administrative service, supporting a range of business functions within a fast-paced environment. Acting as a key point of contact for internal and external stakeholders, you will ensure the smooth day-to-day running of administrative responsibilities will include:

• Providing reception and telephone support, handling enquiries professionally and efficiently.
• Managing shared mailboxes and responding to customer queries within agreed timescales.
• Coordinating meetings, preparing agendas, taking minutes and tracking follow-up actions.
• Maintaining accurate electronic and manual records, databases and spreadsheets.
• Preparing correspondence, reports, statistics and confidential documentation.
• Managing incoming and outgoing mail, deliveries, visitor records and access arrangements.
• Supporting travel bookings, procurement administration and general office coordination.
• Monitoring administrative processes and identifying opportunities for service improvement.
• Providing administrative support across departments as required to meet organisational needs.
• Ensuring compliance with information governance, data protection and records management procedures.

What you'll need to succeed
To be considered for this position, you will demonstrate:

• A minimum of 5 GCSEs (or equivalent), including English and Mathematics.
• At least 2 years' experience in a busy office environment carrying out a broad range of administrative and business support duties.
• Strong working knowledge of Microsoft Office applications, including Word, Excel and Outlook.
• Excellent organisational skills with the ability to prioritise workloads effectively.
• Strong written and verbal communication skills.
• A high level of accuracy and attention to detail.
• The ability to work independently and collaboratively as part of a team.
• A customer-focused approach and commitment to delivering a high-quality service.

Desirable criteria include experience of minute taking, action tracking, switchboard management and working within a public sector or highly regulated environment.
What you'll get in return

• £15.38 per hour
• Immediate start
• Temporary for 6 months with the possibility of extension
• Lisburn-based

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Benefits:
£15.38 per hour