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Audit & Quality Performance Lead — Telephony & Claims

Job in Lisburn, County Antrim, BT27, Northern Ireland, UK
Listing for: Exchange Street Executive Search
Full Time position
Listed on 2026-06-28
Job specializations:
  • Business
    Regulatory Compliance Specialist
Job Description & How to Apply Below

Exchange Street Executive Search is in the United Kingdom seeking an Audit and Quality Performance Lead to enhance technical standards and spearhead quality reviews. The ideal candidate will lead internal audits, analyze trends, and provide actionable feedback to both teams and clients.

This role includes overseeing claims reviews for high-profile clients while maintaining a small caseload to remain connected to operational practices. Attention to detail and coaching abilities are crucial for success.

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