CRM and Power Platform Developer

Location :
Office, hybrid or remote (1 week induction in office)

Accountable to :
Head of IT (Operations)

Responsible for :
No management responsibility

DBS Eligibility :
Basic DBS check and Social Media/Adverse Media checks

Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.

You’ll be part of a small, collaborative data team of three, working closely with our Head of IT & Data and colleagues across the organisation. This is a hands-on role where you’ll:

• Redevelop our CRM and introduce new features.
• Create intuitive tools like Power Apps to make life easier for users.
• Design workflows and automations that boost efficiency and improve data quality.
• Develop reporting tools that empower teams to use data effectively every day.

It’s a unique opportunity to combine technical development with strategic thinking—embedding data-driven practice across Thirtyone:eight.

• Purpose-driven work:
  Everything you do helps protect children and vulnerable adults.
• Flexible working options:
  Balance your life and work with hybrid arrangements.
• Professional growth:
  Opportunities to learn, innovate, and lead.
• Supportive culture:
  Join a friendly, collaborative team that values your ideas.

If you love solving problems, building tools that people actually enjoy using, and want your work to have a positive impact, we’d love to hear from you.

• Enhance and support Thirtyone:eight’s Microsoft Dynamics CRM to meet business requirements, ensure reliability, performance, security and compliance with GDPR.
• Create Power Apps to support the ongoing requirements of the business
• Perform Unit Testing and end-to-end testing as appropriate
• Liaise with end users for User Acceptance Testing and user-training
• Maintain clear and up to date documentation of system design, configuration, workflows, and user guides

• Work with the Senior Developer to support and enhance Thirtyone:eight’s Microsoft Dynamics CRM, ensuring it is secure, fit for purpose, and meets service and reporting needs.
• Design and maintain Power Platform tools, including Power Apps and Power Automate, with user-friendly interfaces for efficient data entry and access.
• Create and optimise workflows and automations to improve efficiency, strengthen data quality, and reduce manual processes.
• Optimise the use of storage within Thirtyone:eight’s Dataverse environment.
• Facilitate workshops, discussions, and user interviews to capture functional and non-functional requirements.
• Translate business needs into clear, structured specifications and user stories.
• Validate requirements with stakeholders to ensure shared understanding before development begins.
• Identify opportunities for process improvement, automation, and data quality enhancement.
• Collaborate with users and managers to translate requirements into practical, user-friendly solutions, supported by appropriate documentation.
• Integrate Power Apps with other Microsoft services, such as SharePoint and Teams, and with third-party tools where applicable.
• Develop and follow test plans to support reliable delivery of changes and enhancements.
• Keep system documentation current, covering design, configuration, workflows, reporting structures, and user guidance.
• Ensure all developments comply with GDPR, data protection, and security standards.

• Humility
  - Having a modest view of your own importance.
• Integrity
  - The quality of being honest and having strong moral principles.
• Openness
  - Acceptance of, or receptiveness to change or new ideas.
• Collaborative
  - Involving two or more parties working together.
• Solution-focused
  - Concentration in problem solving or dealing with a difficult situation.
• Learning
  - Knowledge acquired through study, experience, or being taught.
• Creative
  - Having good imagination, thinking differently, or having original ideas.
• Fair
  - Treating people equally without favouritism or discrimination.
• Committed
  - Dedicated to a certain course, cause or policy.
• Passionate
  - Having or showing strong feelings…