Compliance Lead

Compliance Lead

Location:

Lisburn
Department:
Operations / Compliance

Reports to:

Service Centre Manager

We are looking for someone to take clear ownership of day-to-day compliance administration and the end-to-end delivery of Vanden’s Prior Informed Consent (PIC) contracts.

This is not a role where compliance sits separately from the operation. The Compliance Lead will connect Compliance, Service Delivery and Commercial activity—making sure contract requirements, evidence and actions remain aligned with what is happening across the business.

It is an opportunity to build broader influence, become a trusted source of compliance knowledge and take ownership of an area that directly supports Vanden’s ability to trade responsibly and effectively.

You will lead the delivery and administration of all PIC contracts, from implementation through to close-out. You will also create one clear point of ownership for compliance records, trackers, evidence and follow-up actions.

The role requires someone who is comfortable in the detail but can also work across teams and at different levels. You will need the confidence to work independently, challenge gaps constructively and find practical solutions when there is no obvious playbook.

This is functional leadership rather than direct people management. You will provide clarity, coordination, guidance and follow-through across Compliance, Service Delivery and Commercial, but you will not have formal line‑management responsibility.

• Own the end-to-end delivery of all PIC contracts, including implementation, meetings, administration, record‑keeping, follow‑up actions and close‑out.
• Maintain compliance trackers, evidence logs, consent records and operational documentation to a consistently high standard.
• Identify missing information, incomplete actions and recurring gaps, following them through until they are resolved or appropriately escalated.
• Keep Service Delivery and Commercial working from the same picture so that contract and compliance requirements never come as a surprise.
• Prepare compliance information and supporting evidence for audits, reviews, internal checks and management updates.
• Provide clear guidance to colleagues on documentation standards, evidence requirements and agreed ways of working.
• Work closely with Service Delivery, Contracts, Logistics and Commercial to keep compliance aligned with operational and customer activity.
• Identify where weak processes create compliance risk and recommend practical improvements that prevent issues from recurring.
• Escalate significant risks, repeated non‑adherence or unresolved actions to the Service Centre Manager in a timely and evidence‑based way.
• Maintain accuracy, confidentiality and professional judgement when handling contracts, records and customer information.

We are looking for someone who:

• Has experience in compliance administration, contract administration, Service Delivery, operational documentation or customer records.
• Can manage contracts and actions through to completion rather than simply identifying what needs to be done.
• Has strong administrative discipline, attention to detail and document‑control skills.
• Is confident maintaining trackers, evidence logs and accurate records.
• Can interpret requirements and turn them into clear, practical actions for colleagues.
• Works independently, uses initiative and makes sound judgement calls without needing close direction.
• Is comfortable following up, challenging constructively and holding actions to account.
• Can move confidently between operational detail and conversations with Commercial and senior stakeholders.
• Brings a genuine can‑do attitude and looks for solutions rather than stopping at the first…