Customer Service Co-ordinator

Honeycomb is delighted to be partnering with our client, a well-established and highly regarded organisation, to recruit a Customer Service Co-ordinator for their team based in Lisburn. This is an excellent opportunity to join a successful business that offers a supportive working environment and an early finish every Friday. The Customer Service Co-ordinator plays a key role within the organisation, providing administrative support across a broad range of customer service and order management activities.

This includes managing customer orders, maintaining customer accounts, and ensuring clear communication between customers, suppliers, and internal departments.

Key responsibilities include:

Acting as a primary point of contact for customers by preparing quotations, responding to enquiries, processing orders, and providing updates on deliveries and lead times. Maintaining accurate customer account records, monitoring order progress, and updating stock information. Liaising with a variety of internal teams, including field sales representatives, transport, warehouse, and the wider sales function. Confidently using the company's internal systems to process orders, maintain customer records, track information, and support day-to-day administrative duties.

Demonstrating excellent attention to detail and the ability to work efficiently within a busy and fast-paced environment. The ideal candidate will have previous experience in a similar customer service, sales support, or administrative role. You will be organised, able to manage multiple priorities effectively, and thrive in a fast-moving environment. Strong communication skills are essential, alongside good IT proficiency and the ability to work both independently and collaboratively as part of a team.

The package on offer includes a salary of £31,000-£33,000, depending on experience, Monday to Friday working hours, an early finish every Friday, and on-site parking. For a confidential discussion about this opportunity, please submit your up-to-date CV via the link provided or contact Brad Roberts, Senior Recruitment Consultant  you have a disability and require support at any stage of the recruitment process, please get in touch with us directly to discuss your requirements.

Honeycomb is committed to promoting equal opportunities for all applicants.

Skills:

customer service administrator sales support customer support