Customer Service Co Ordinator
Job in
Lisburn, County Antrim, BT27 4EE, Northern Ireland, UK
Listed on 2026-09-11
Listing for:
Reed
Full Time
position Listed on 2026-09-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Clerical, Admin Assistant -
Administrative/Clerical
Office Administrator/ Coordinator, Clerical, Admin Assistant
Job Description & How to Apply Below
Location:
Office based (Lisburn)
Hours:
8am - 5pm About the Role To provide efficient administrative and customer service support to customers and the commercial team, ensuring customer orders, enquiries, payments, and documentation are processed accurately and professionally. Duties Process customer orders accurately and efficiently through internal systems. Manage customer payments and maintain accurate transaction records. Answer incoming telephone calls and direct enquiries to the appropriate department where required.
Resolve customer queries promptly and professionally, ensuring a high level of customer satisfaction. Provide day-to-day order management and order processes, supporting commercial teams in Northern Ireland, Great Britian & Republic of Ireland. Scan, file, and archive documents in accordance with company procedures. Perform general office administration duties to support the smooth running of the department and the wider business. Skills & Experience Essential Previous experience in a customer service, administration, or office support role.
Excellent communication and interpersonal skills. Strong organizational and time management abilities. Good attention to detail and accuracy. Proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel. Ability to work independently and as part of a team. Personal Attributes Proven ability to learn and adapt to the requirements of a dynamic and changing business environment. Professional and customer-focused approach. Positive attitude and willingness to assist colleagues and customers.
Strong problem-solving skills. Ability to manage multiple tasks and priorities effectively. Reliable, flexible, and proactive.
Skills:
customer service admin customer service coordinator customer service administrator
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